General Questions
What services do you offer?
We offer personalised coaching services for women in business and career guidance for children. Additionally, we provide customised Wellness Bundle Boxes featuring premium silk satin products to enhance your self-care routine.
How can I book a coaching session?
You can book a coaching session by contacting us through our Contact Page or by emailing us directly at mcrlivesoulgood@gmail.com. We’ll discuss your needs and schedule your sessions at a time that works best for you.
What is the cost of the coaching services?
Our standard coaching package consists of 4 sessions for R2000. Additional sessions can be tailored to meet your specific needs. Upfront payment is required to secure your spot.
What is included in The Wellness Bundle Boxes?
Our Wellness Bundle Boxes typically include a silk satin hair bonnet, pillowcase, eye mask, scrunchies, and a delicate wash-bag. Each bundle can be customised to suit your preferences.
Coaching Services
How long is each coaching session?
Each coaching session lasts approximately 45 minutes. This allows us to thoroughly address your concerns and work on your goals.
What are your qualifications?
I hold a Psychology degree from UNISA, completed a Coach Practitioner course at SACAP, and have an Intermediate Phase Teaching qualification from Cornerstone University. My professional background includes teaching and running a successful online business.
Can I get a refund if I’m not satisfied with the coaching services?
We strive to ensure that you are satisfied with our coaching services. If you have any concerns, please contact us directly so we can address them. Refunds are typically not provided, but we are committed to working with you to find a solution.
Wellness Bundle Boxes
How do I customise my Wellness Bundle Box?
You can customise your Wellness Bundle Box by contacting us through our Contact Page or emailing us with your preferences at mcrlivesoulgood@gmail.com
We will work with you to create a bundle that meets your specific needs.
How should I care for the silk satin products?
To maintain the quality of your silk satin products, we recommend hand-washing or using the delicate cycle on your washing machine with a gentle detergent. Use the provided wash-bag to protect the items during washing.
What is the delivery time for Wellness Bundle Boxes?
Delivery times vary depending on your location. Typically, bundles are shipped within 5-7 business days of receiving your order. We will provide tracking information once your bundle has been dispatched.
Can I return or exchange items from my Wellness Bundle Box?
Due to the nature of our products, returns and exchanges are generally not accepted. If you receive a damaged or incorrect item, please contact us within 7 days]of receipt, and we will work to resolve the issue.
Additional Information
How can I stay updated on new services and products?
You can stay updated by subscribing to our newsletter, following us on social media, or regularly checking our website for the latest news and offerings.
Do you offer gift cards or vouchers?
Yes, we offer gift cards and vouchers for our coaching services and Wellness Bundle Boxes. Please contact us for more information on purchasing or redeeming gift cards.
What should I do if I have a question that isn’t answered here?
If you have any additional questions, please feel free to contact us directly via our Contact Page or email us at mcrlivesoulgood.com. We’re here to help!
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