Shipping policy
SHIPPING POLICY
MCR Live Soul Good™ | MEL G SA INVESTMENTS (PTY) LTD, Registration No. 2014/119878/07
Overview
At MCR Live Soul Good™, all of our products are digital and delivered electronically. No physical shipping is involved in any of our purchases.
Delivery Method
Once your payment has been successfully processed:
- Your digital product will be delivered to the email address provided at checkout
- You will receive a download link or access instructions
- Delivery is typically instant or within a few minutes
If You Don't Receive Your Product
If you have not received your email within a few minutes, please:
- Check your spam or junk folder
- Verify that the email address entered at checkout is correct
If you still cannot locate your purchase, contact us at 📧 info@mcrlivesoulgood.co.za and we will assist you promptly.
Access & Responsibility
By purchasing a digital product, you agree that:
- It is your responsibility to download and save your files upon receipt
- Products are for personal use only
- Sharing, reproducing, or distributing any content is strictly prohibited and may result in legal action
No Physical Shipping
Please note that we do not ship any physical products and no shipping fees apply to any purchases made through our store.
Technical Issues
If you experience any technical issues accessing your product, please contact us immediately and we will resolve the matter as quickly as possible.
Contact
For any delivery-related queries: 📧 info@mcrlivesoulgood.co.za
Last updated: April 2026